This notice describes how the operator of VONELYA handles personal information collected through https://vonelya.store, checkout, support communications, and related services. Before publication, identify the actual legal entity and verify all third-party tools in use.
INFORMATION COLLECTED
We may collect your name, email, phone, billing and delivery addresses, order details, customer messages, returns information, and limited payment transaction references. Payment providers handle payment credentials according to their own security arrangements. Browsing may generate IP addresses, device identifiers, browser information, pages visited, and cookie data.
WHY WE USE IT
We use information to operate checkout, confirm and fulfill orders, arrange deliveries, respond to inquiries, manage returns, detect fraud, secure our website, maintain accounting records, and meet legal obligations. With appropriate permission or another lawful basis, we may send offers and analyze how customers use our website.
WHO MAY RECEIVE IT
Information may be shared as needed with our e-commerce platform, payment processors, carriers, fulfillment services, customer service systems, analytics or advertising providers where enabled, and professional or legal advisers. We may disclose data when required by law. We do not sell personal information for money as a stated business practice; however, certain advertising disclosures may be legally treated as a sale or sharing in some jurisdictions and require appropriate opt-out controls.
COOKIES AND CHOICES
Essential technologies support cart and checkout operations. Optional analytics and advertising technologies should be controlled through the website's consent or preference mechanism where required. Browser controls can also restrict cookies, but doing so may impair certain functions.
MARKETING
If you receive promotional emails, use the unsubscribe link or email info@vonelya.store to opt out. Transactional messages needed for an existing order may still be sent.
RETENTION AND SECURITY
Information is kept only as long as needed for fulfillment, support, fraud prevention, legal compliance, and recordkeeping. We use reasonable protective measures, but no internet system is perfectly secure.
INTERNATIONAL PROCESSING
Service providers may process information outside your home country. Appropriate safeguards will be applied where required.
YOUR RIGHTS
Depending on applicable law, you may request access, correction, deletion, portability, restriction, objection, or withdrawal of consent. Residents of certain US states may have rights concerning targeted advertising or sale/sharing. EEA and UK residents may complain to a relevant supervisory authority. We may verify requests before responding.
CHILDREN
The website is not directed to children under 13, or a higher age threshold where applicable. Contact us if you believe information from a child was collected improperly.
UPDATES
We may revise this notice and post a new effective date.
PRIVACY CONTACT
info@vonelya.store
[VERIFIED LEGAL ENTITY AND MAILING ADDRESS]
Important implementation note: align this notice with Shopify's actual customer-privacy settings, installed apps, consent banner, and any legally required regional disclosures.