PAYMENT OPTIONS
The methods actually available to you appear during checkout. These may include major payment cards and eligible digital wallets, depending on the configured payment provider and your location.
CURRENCY
Prices are primarily displayed in USD unless checkout explicitly shows another currency. Banks may apply their own conversion rates or cross-border fees.
WHEN PAYMENT IS TAKEN
Payment authorization and capture depend on the payment service used. An unsuccessful authorization may prevent order completion. Do not retry repeatedly if you are uncertain whether a payment went through; contact support first.
ORDER REVIEW
We may review transactions for legitimate fraud or security concerns. Verification requests should come through appropriate secure channels; never email a full card number, CVV, or password.
TOTAL COST
Before submitting an order, review the displayed product total, shipping charges, taxes, and any other required amounts. Import fees not prepaid at checkout may be assessed by the destination country.
REFUNDS
Refunds are generally made through the original payment method. See the return policy for eligibility and processing information.
BILLING QUESTIONS
For a duplicate charge, unexpected authorization, or payment failure, contact info@vonelya.store with your order number and a description of the issue, but no sensitive card data.